Terms and Conditions
Vbubble Rewards is our way of saying thank you to the customers who keep coming back. Members earn points on qualifying purchases, which can be collected and redeemed for rewards at Vbubble, Unit 119B, Centre:MK, Milton Keynes.
By signing up to the Vbubble Rewards programme — whether in-store or Kiosk — you are entering into an agreement with Vbubble ("we", "us", "our") governing your use of, and participation in, the Rewards programme. If you do not agree to these terms, please do not register for or use the Rewards programme. If anything below is unclear, get in touch with us at info.vbubble@gmail.com and we'll be happy to help.
Joining Our Rewards
1. Membership
1.1 The Vbubble Rewards programme ("Programme") is open to individuals aged 16 or over who register using a valid mobile phone number at the point of sale or via our kiosk.
1.2 Membership is free and limited to one account per person. We reserve the right to close or merge accounts we reasonably believe are duplicated, fraudulent, or being used to abuse the Programme.
1.3 It is your responsibility to keep your registered contact details up to date. We are not responsible for points or rewards lost because your details are out of date or inaccurate.
1.4 To get the welcome discount or promotional voucher, you need to opt in to receive our marketing emails. The voucher can only be redeemed at stores that participate in the promotion.
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2. Earning Points
2.1 Members earn points on qualifying purchases made at Vbubble, calculated at a rate of 10 points per £1 spent.
2.2 Points are credited automatically when a purchase is processed against your registered account at the till. It is your responsibility to provide your phone number at the time of purchase — points cannot be added retrospectively to a transaction once the till session has closed, save at our discretion.
2.3 Points have no cash value and cannot be purchased, transferred, gifted, or exchanged between members.
2.4 We may run promotional periods offering bonus points (e.g. double points days). Any such promotions will be communicated in-store or via our website or via our social media channels and are subject to their own specific terms, which take precedence over these terms where they conflict.
2.5 Points are not earned on the purchase of gift cards, on transactions paid for using an existing reward redemption, or on non-product charges (if any).
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3. Tiers and Redemption
3.1 The Programme has the following membership tiers, based on points collected:
Tier 1: 400 points rewards: A free drink (up to a maximum value of £4.00).
Tier 2: 500 points rewards: A free drink or waffle (up to a maximum value of £5.00)
Tier 3: 600 points rewards: A free drink or waffle (up to a maximum value of £6.00)
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4. Birthday Reward
4.1 Members who provide their date of birth at registration will receive a birthday reward, credited to their account during the calendar month of their birthday.
4.2 The birthday reward is separate from, and additional to, points earned through the tier structure, and does not require a minimum points balance to unlock.
4.3 The birthday reward must be redeemed within the calendar month it is issued and will expire automatically thereafter.
4.4 We reserve the right to withhold or withdraw the birthday reward where we reasonably suspect fraudulent or abusive use of the Programme.
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5. Points and Reward Expiry
5.1 Points and unredeemed rewards remain valid provided your account shows at least one qualifying transaction within a rolling 12-month period. Points on accounts with no activity for longer than this may be forfeited.
5.2 We will not be liable for any points or rewards forfeited under this clause.
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6. Changes, Suspension and Termination
6.1 We may amend these terms, the earning rate, tier thresholds, rewards, or any other feature of the Programme at any time, acting reasonably. Material changes will be posted on our website or communicated in-store.
6.2 We may suspend or terminate the Programme in whole or in part at any time. If we terminate the Programme entirely, members will be given reasonable notice and an opportunity to redeem any rewards already unlocked before closure.
6.3 We may suspend or close an individual member's account, and withhold points or rewards, where we reasonably believe these terms have been breached, including through fraudulent activity, misuse, or abuse of the Programme.
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7. Data Protection
7.1 We collect and process your personal data (including your phone number, email address, and date of birth where provided) in order to operate the Programme, in accordance with our Privacy Policy [link] and applicable UK data protection law, including the UK GDPR.
7.2 We will not sell your personal data to third parties. Your data may be processed by our point-of-sale and loyalty platform provider (Square) solely for the purpose of operating the Programme.
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8. General
8.1 The Programme is offered at our discretion as a goodwill benefit to our customers and does not form part of any contract for the sale of goods.
8.2 Nothing in these terms affects your statutory rights as a consumer.
8.3 These terms are governed by the laws of England and Wales, and any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
8.4 These terms were last updated on 5 August 2026.
Opening Hours
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Mon - Thur
Opening Hours
09:00 - 18:30
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Friday
Opening Hours
09:00 - 19:00
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Saturday
Opening Hours
09:00 - 19:00
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Sunday
Opening Hours
11:00 - 17:00
